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Home Care Agency and Home Care Services UK from Castlerock
Home Care Fees & Direct Payments
Staying in control with direct payments
You have a right to buy and manage your own care and your council must offer you the option of direct payments. With direct payments, the council pays you an agreed amount, meaning you can then hire Castlerock Healthcare to send care workers to your home.
What will will direct payments pay for?
Your local council will pay for health and social care services charging weekly or monthly fees that fall within their budget. If you want to use a care service provider that charges more, you are allowed to do this as long as you, a relative or friend can pay a ‘top-up' that covers the extra cost. However, if your health or personal circumstances mean you need to use a more expensive care service, the council should not expect you to pay a top-up.
Are direct payments right for me?
You need to think about whether direct payments are right for you.
If you hire Castlerock Healthcare, a contract is made with you and not the council. Remember to read all contracts very carefully, and try to become familiar with your obligations in law as an employer.
We will make sure you get a good deal for your money. Be careful about letting others pay for things on your behalf, or if they ask you for large lump-sum payments up front. We will let you know exactly what care your the money is paying for.
Get help with direct payments
In most areas you can speak to the direct payments support scheme before you make a final decision. They can tell you the different options available. Your local direct payments or independent living support scheme will advise also you about contracts and other things you need to know as an employer.
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